Hamilton, Canada
99 Emerson St
N/A
+1 9055285912
DeliveryIn-store shopping
Excellent and fast customer service. They have what you need and can't find at the big box stores. Worth traveling from a distance. Had a variety of colours/shades in cedar that really made the outdoor furniture pop.
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I purchased 112' of clear cedar for 1500.00 on April 14th. Understandably, due to the restrictions I couldn't pick my own wood. Upon arriving home and inspecting the boards (that were loaded by very friendly outside staff into my truck) I found that most were not at the standard I was expecting. Almost all pieces seemed as if they were at the bottom of the pile. Plane marks throughout, saw blade marks, rough ends and 1 of the 3 4\ x4\ x 10' clear cedar fence post worth 125.00 was bent. Not the end of the world, but not what I paid for. When I attempted to explain my issues with an employee on the telephone I was interrupted abruptly \do you want to return it\ \ I'm busy here\. I attempted to reach out the stores owners, but never heard from them. I try and support small independent merchants, as I was one for 42 years in Hamilton and go far out of my way to support none BIG box stores. Primed and stained I'll have to pick and choose my cuts to minimize seeing the flaws in the poor quality clear cedar I was supplied. The plane marks and saw blade marks are pictured.
Hidden Gem! This place was such a lucky find, I was in a pinch nobody had the material I needed but these guys came through big time! Super friendly, honest and knowledgeable especially for do it your selfer like me. He even went out of his way to make sure my order was correct! I will definitely recommend this place to anyone looking for lumber these are your guys!!
Super nice product. Pleasure to deal with. Professional.
Deli
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