Essex, Canada
390 Talbot St N
N/A
+1 5197766447
DeliveryIn-store shopping
Wheelchair-accessible entrance
Car wash
We've had a great experience with the team at Ken Knapp over the years! Great job to everyone and thanks for the amazing service!
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I received excellent service from the time I walked into the dealership to the delivery of the vehicle. Darko and Michelle did everything to make my purchase an easy journey.
Raj our salesman was very welcoming and made our visit a pleasure. He made my first purchase of a Ford at Ken Knapp positive. After our purchase he took us on a tour to the service garage and introduced us to the service manager. He went over everything we needed to know about the car. Will definitely recommend Ken Knapp Ford.
Absolutely the best! This was my first time buying a car and Ron couldn't have made it any easier! I 100% recommend going to Ken Knapp! I live in Leamington and work in Windsor and could have chosen any Ford in those areas, but I went out of my way to Ken Knapp because I heard the service was amazing, and they delivered! The entire process didn't even take a week! Quick and painless.
I'm not even sure where to start with the Ken Knapp dealership. It's an incredible mix between the service department, parts, new AND used car sales. I purchased my 2014 Focus ST from Marlene Sinclair about 1 year ago now and it was a great deal. Ken Knapp Ford doesn't practice the same shady business tactics as other dealerships I've been to. They don't have huge mark-ups on vehicles where they expect you to haggle with them. the prices are fair and the salespeople treat you like a respectful human being. Marlene also pretty much taught me how to drive standard in the Focus since it was my first manual vehicle and she gave some great pointers! The service department has also done wonders. There has never been a disagreement on what type of work/ service needed to be done to my vehicle. When it comes to other dealerships, there are usually disagreements on whether something is covered under warranty, or they speak to you like you don't understand anything about maintenance and try to up-sell you on certain things. The guys at Ken Knapp service department like Roberto and Matt will telly you if they really think your vehicle is in need of something and will tell you straight up what the situation is. I've never dealt with a mechanic or service technician like the people at this dealership. I live about a 5 minute walk from a different Ford dealership in Windsor, but I always make the far drive out to Essex to see the people at Ken Knapp. They appreciate people's business and they truly show it.
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