Burnaby, Canada
5750 Lougheed Hwy
N/A
+1 6042946525
DeliveryIn-store shopping
I wanted to give my 5-star rating to Kayla. This review is long overdue. I came there a while ago with my sister to look at their SUVs. Kayla was very accommodating even though we said that we were not ready to buy a new vehicle yet, and we just wanted to have ideas on what SUV models we can choose from. At that time, we had just purchased a brand new Mazda6 so we were not in a rush for another one. She let us test drive their brand-new Ford Explorer, and while we were there I’ve also asked if I could also test drive their brand-new 2019 Mustang. She’s let me test drive both and really spent time with us without discrimination and treated us as if we were serious buyers. Kayla brought me to their big parking lot where a row of Mustangs with different colors are parked, and she let me pick a color to test drive. Bam! My excitement was like a kid from a candy store. Of course, I picked my favorite color Blue, and I’ve attached the photo here. Seriously, if we hadn’t just bought our Mazda6, I would have bought the Mustang from Kayla. I really liked how the Mustang drives and the interior/exterior style compared to the Camaro that I’ve also tried from another dealership. When time comes that I am ready to get the Mustang, I would certainly come back here and look for Kayla.
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Hashmatulla, is the best sales rep I've had the pleasure to work with in a very long time. I look forward to the delivery of my new truck soon, Ken Kelleway
My wife and I purchased a 2020 Ford Explorer just before Christmas. Sales consultant Joe Rehbach was kind, attentive and focused on getting us into the right vehicle for our growing family. We were offered a fair trade-in value for our old vehicle and combined with the December promotions we felt we got a very good deal in the end. Since our purchase we have had to take our vehicle in for some warranty work. The team at Coastal Ford Burnaby have been exceptional with dealing with the issues and have gone above and beyond to ensure we are taken care of. I am a firm believer that it doesn’t matter what brand of vehicle you buy, there will always be issues that arise. What matters to me most is how the company and people deal with you after the fact. I feel Coastal Ford has instilled those values into their staff and day to day operations. I look forward to a lasting relationship with this dealership and continued support throughout the years. If you are in need of a new vehicle do not hesitate to contact Joe Rehbach at coastal Ford. I’m sure he will take care of you just as he did our family. Kris May New 2020 Ford Explorer owner.
I purchased a used vehicle and traded mine in. Kayla and kalob helped me along the way and we're so helpful and kind. Not once did I feel pressured to purchase or taken advantage of. Highly recommend Kayla next time you are there!!
Ford Escape purchased 4 years ago from Coastal Ford in Burnaby and today upgraded to Ford EDGE. Thank you to Chris, Hash and Shawn for your assistance and giving us the 6 star treatment with your Service! If you are looking for your next Vehicle, checkout Coastal Ford and ask for Chris or Hash and you will be given the best Service!
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