Windsor, Canada
55 E Pike Creek Rd
N/A
+1 5197908017
Great sunset kayaking and paddle-boardind!!
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I visited Urban Surf yesterday as a support person for the person accompanying me. The individual with me takes quite a bit of time to process and then act on what she needs to do and therefore getting into a kayak took a bit longer than the average person. When I booked our time I did give a heads up about this and was told it would not be a problem. From arrival to departure our visit was wonderful! We were shown amazing patience and given great assistance. From the workers booking us in to the workers loading us up, great job and thanks so much for your wonderful, caring nature and smiles!
Staff were friendly and very helpful showing first timers anything they needed to know about the usage of certain equipment. The staff had a good knowledge of the area. The equipment rented was of great quality.
Love going back home in summer and visiting this place for a sunset paddle. Great people, great business, great fun every single time!
As soon as we walked on site we were pleasantly welcomed by a lady who helped us check in. She directed us to another helpful young lady to give us the life jackets and kayaks. They were accommodating, answered questions, were patient and most importantly smiling and kind. This welcome is what made our day as newbies and first timers. They were reassuring and encouraging. I've only gone today but already told friends about my day there. Bonus, they offer lassos with floating pouches for your cellular phone. Tip, one hour is plenty with little kids. Also first time with school aged kids, I wish I had done the double kayaks but it worked out. Only con is slight fishy smell at the river and water is not so appealing, I'd take a star away for that but location and water way can't be helped.
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