Vancouver, Canada
309 W 2nd Ave
N/A
+1 6046710690
Toilets
Wheelchair-accessible toilet
I went in for an eye exam and to update my prescriptions for my glasses. Dr. Chen was very professional and very detailed. She was also very patient at answering all my questions regarding my concerns to my eyes. I went ahead with her suggestions and got a new pair of glasses and it was very good. The staffs are very patient in helping me adjusting the nose pad to fit to my nose. Highly recommend.
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I hadn’t had my eyes checked in years and couldn’t have asked for a better re-introduction to the optometry world. I now wholly understand the flaws in my vision and have the glasses to minimize them. Great selection of frames!
Me and my daughter have been seeing with Dr Chen for the past couple of year. Dr Chen her staff have always delivered an outstanding service. I highly recommend her clinic.
I visited this place recently and my opinion is that Dr. Chen is a cold person or maybe doesn't know how to interact with other people. She acted as if it's my mistake that I didn't fill out the COVID forms & medical history forms when her own staff NEVER sent those forms to me because they had my email ID wrong and didn't even pay attention to the automatic reply which you get when your email can't reach the recipient. When she got to know that it was her staff's fault, she gave a bizarre excuse that my name is too long, that's why, her staff got it wrong. In addition to this, she attended me in a haste because her next patient had arrived. I actually went against some of the reviews that mentioned her nature and thought of giving her a chance but it was a waste of time.
I had an appointment within a couple hours and the staff was very friendly. It was my first eye exam of my life and the staff have been great to explaining me my lens requirement and Amy has a good eye helping me with choosing a glass frame. Also they welcomed my dog in!
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