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Northern Fireplace and Barbecue

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Saskatoon, Canada

northernfireplace.com
Fireplace store· Chimney services· Grill store· Chimney sweep

Northern Fireplace and Barbecue Reviews | Rating 4 out of 5 stars (7 reviews)

Northern Fireplace and Barbecue is located in Saskatoon, Canada on 419 47th St E. Northern Fireplace and Barbecue is rated 4 out of 5 in the category fireplace store in Canada.

Address

419 47th St E

Phone

+1 3062442774

Service options

Kerbside pickupDeliveryIn-store pick-upIn-store shopping

Accessibility

Wheelchair-accessible car park

Offerings

Assembly serviceRepair services

Open hours

...
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L

Linda Lefebvre

After weeks of online research to find the right fireplace for my needs I had a couple options in mind. I wasn't about to visit each retailer in the city because of covid, so I phoned all of them instead to narrow it down to a short list. The last retailer I called was Northern Fireplace. Jason spent considerable time with me on the phone, he was patient, professional, knowledgeable and answered all my questions. I went there the same day to see what they had in the showroom. They have a really good selection and all are set up so you can see what they look like in real life. I went there convinced I wanted one particular model, but after seeing it in operation I ended up buying another. They had it in stock so there was no wait whatsoever. I knew the pricing from my research and I can say they definitely priced it very competitively. I had also been shopping for a BBQ and ended up buying one there at the same time; again Jason was patient and knowledgeable, and priced it right. I am very impressed with the customer service I received.

D

Dean Szautner

The guys at Northern Fireplace did an excellent job for us, everything from helping us pick out the fireplace right for our space, to coming into our home and designing the perfect entertainment space. Jason, Joe and team did a awesome job, thanks again for your amazing workmanship, this is now our new favorite room in our home. Also a big high five to Cathedral Stone, Aljan did a beautiful job on the stone work. I’m sure it will look fantastic for many years to come. My wife and I couldn’t be more happy with the procedure and final product. 100% satisfied

K

Kelly Erikson-Pechey

On the upside, they were here when they said they would be here. Unfortunately, the variable speed fan was not explained properly in the showroom, and it turns out to be not what we wanted. The estimator left it out of his estimate, so the final fireplace price (which was our highest estimate) was higher than we thought. I hope to heavens the installation of the firebox was done better than the drywall. They left us so many problems to fix on the drywall, we called them, concerned about them. Different problems before and after after we paid them...all met with 'not our problem, a drywaller/muddy/tape guy can fix that.' Derek, while pleasant is clearly not into customer satisfaction. So the upshot is; they don't take responsibility for their drywalling. We very clearly told everyone the fireplace was to be finished in drywall only. Our muddy/tape guy is clearly frustrated, as he says he runs into this frequently. He is talented, but it is more expense as compared to having the fireplace drywalled properly in the first place. Like I said, hopefully the fireplace installation is more responsibly done. Time will tell, but I don't have confidence in these folks, and we paid a lot to get to that.

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Ryder Constantinoff

This is the first review I have ever taken the time to write about a company. I was so disappointed with my experience with Northern fireplace Saskatoon location. To say they are unprofessional would be an understatement. The manager swore at me over the phone like a child and proceeded to hang up on me. Unbelievable how people think they can get away with this. STAY AWAY AT ALL COSTS!!!!! Take your business elsewhere!

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Scott Napper

Happy with the final product and the install team was great. Their sales team is another story. Twice they provided incorrect information to our contractor resulting in extra work and extra expense. Final bill came in 1200 over the estimate. A month after we paid, and after they read our negative review, they realized they had overcharged us by more than 1000 for parts they didn't actually use. Unprofessional and untrustworthy.

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George Hancock

Staff know their products and are not pushy. I bought a Napolean grill and it has been great.

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Clifford Wiegers

I needed some Weber BBQ replacement flavour bars and a casket for my fireplace-Received friendly and professional advise and service from Jason-would recommend this business to anyone interested in BBQs or fireplaces!

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