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Greater Sudbury Utilities

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Sudbury, Canada

gsuinc.ca
Electric utility company· Hot water system supplier· Utilities· Green energy supplier· Telecommunications service provider

Greater Sudbury Utilities Reviews | Rating 2.5 out of 5 stars (8 reviews)

Greater Sudbury Utilities is located in Sudbury, Canada on 500 Regent St. Greater Sudbury Utilities is rated 2.5 out of 5 in the category electric utility company in Canada. Greater Sudbury Utilities (GSU Inc.) is a diversified, community-owned company focused on excellence, innovation and growth. Our group of companies--which also includes Greater Sudbury Hydro, Agilis Networks, @Home Energy and Convergen-- provide essential services such as Electricity and Fibre-Optic Telecommunications and leadership in energy distribution, energy conservation and alternative generation, leading-edge telecommunications technologies and services, and water heater rentals, both gas & electric. GSU also provides contracted water and waste-water billing services for the City of Greater Sudbury. Electricity: Sudbury, Sturgeon Falls, Falconbridge, Capreol, Coniston, Copper Cliff, Cache Bay Water/Wastewater Billing: On behalf of the City of Greater Sudbury Telecommunications, Internet: Sault Ste. Marie, Timmins, North Bay, Parry Sound, Muskoka, Water Heater Rentals: Sault Ste. Marie, Sudbury, North Bay, Parry Sound, Bracebridge GSU is ISO 9001 and OHSAS 18001 certified.

Address

500 Regent St

Phone

+1 7056757536

Company size

51-200 employees

Headquarters

Sudbury, Ontario

Founded

2000

Open hours

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D

DARC

Barely used the water all month but somehow my water bill has DOUBLED . I feel like i'm being constantly scammed by this city. Not even joking ... The amount of water i actually used all month ,would of been cheaper to just used bottled water. Not even getting started with my power bill which has doubled as well. It sickens me,because I can't even afford to buy groceries.

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Karl Ament

having the same thing here power keeps going out over here had to install a backup system they can't figure it out time for a solar farm

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Blondie Boon

When there is a power outage could you please have a pre recorded message when we call stating that you are aware instead of a busy signal

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Rob Seguin

Moved back to the city October 1, 2020 and just today (Dec 10th) received my 1st electricity bill. This is the ONLY utility company I have been a customer of that I have had such slow reporting. Especially in this day and age! Then I attempted to register for an online account with them. Followed the directions precisely and it said the info does not match. So I call customer service and she tells me to try and enter the dollar amount of the current charges, whereas the website states I must enter "total amount due". This still does not work. I do not have faith that anyone at GSU has any idea what they are doing.

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Mary Ann Ricker

Power went out at my home shortly after 12 noon. I called GSU to report the problem. I had to hold for a few minutes as I understand they were dealing with power outages in other areas. From the time I spoke to a representative at GSU to the problem being rectified was approximately 1 hour 45 minutes. I so appreciate the excellent service I received. Thank you.

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mihaela farcas

I called them several times to report a street light outage. The receptionist is rude and she shut off the phone while talking to me. Very sad, we pay lots of money for taxes and utilities.

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Kyle

Their field supervisor is great. I get the impression this is a very "top heavy" organization. After a premeditated relocation of an overhead service for a new building I was putting up they proceeded to decline the building permit submission because I guess they forgot they moved it. Costing 2 weeks of delays. Worrying that they don't keep track of their infrastructure but what do I know I just foot the bill.

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Maryann Wilhelm

Everyone else is opening their customer service, but not you guys. You have had plexiglass protection long before covid. Schools opening, but not you guys.

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