Cayuga, Canada
16 Talbot St W
N/A
+1 9057720779
Kerbside pickupDeliveryIn-store shopping
Wheelchair-accessible car park
Great place to purchase BBQ, and fireplace.
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Installed a new WETT wood stove. Very easy to deal with. They offer advice and are extremely knowledgeable. All products are top of line.
VERY pleased with the product (made in Canada) and with the install . Will easily recomend them to friends and neighbours .
We bought our Jøtul gas fireplace at Hearthstone close to 10 yrs ago, great selection, service and really nice folks, 5 stars! Just this past month the pilot light failed, but not due to quality of the unit. It was our fault for turning the pilot off during the warmer months, the valve corroded beyond cleaning from moisture that got into it, so we needed a new pilot assembly. Lesson learned, DO NOT SHUT THE PILOT OFF. EVER except when being serviced by a professional. We contacted Hearthstone after not being able to get a timely response from anyone local, since it is a part unique to the unit and those universal ones readily available won't work with it. They were quick to respond with not just with a price, but availability as well. Got it within a week, well worth the 40 minute drive to pick it up! We had the old assembly swapped out the new one by a technician and we have the awesome heat on in our living room on these chilly nights once more :-) Thank you!!
Hi Scott, Carrie, Harry and Noah: I just want to let you know how much I am enjoying the gas stove that you installed in my family room this past September. It has made the room so comfortable and the stove is very decorative, too. I was very pleased with how efficiently the installation was completed. Thanks, again. Colleen Lundy
Deli
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