Vancouver, Canada
999 Pacific St
$
+1 6046824537
N/A
DeliveryIn-store pick-upIn-store shopping
Wheelchair-accessible entrance
Purchased a Trek bike for my teenaged son. The store followed Covid protocols - staff were great. They did not oversell and were able to find a bike that fit correctly and one that was within our budget. The accessories were reasonable too. If we ever have any issues with the bike - it is great to know that we can simply bring it in for any adjustments. Stephen Kim really cares about the customers - he gave my son advice on caring for the bike and safety. I would definitely go back again.
like
The store open was organized and I could find and try my new shorts. It was a good experience especially because I didn't want to buy it online without trying them on. The staff was very helpful and kind.
Good experience. Had a bit of a mishap with sizing initially. Due to previous experiences with other shops, I took a rather strict approach with emailing. To my surprise, they replied very quick and seemed to care a lot about their customers. The staff here are friendly, and would take as much time to help make sure that you make the right decision. Overall a very good experience.
I purchased a road bike from Stephen at BSP earlier this week, and let me tell you, it was an incredible experience! Here are some highlights: 1) BSP's mission is to educate you about your bike as much as possible! I have gone into a lot of bike shops in Vancouver and felt silly I didn't know the lingo. Steven took the time to walk me through every component of the bike I was purchasing, and I learned a lot in the process. BSP is a safe zone for new bike purchasers, and is also an excellent spot if you want detailed information! 2) BSP worked with me to find a bike that fit my budget. No up-selling. I walked out knowing I was getting value for the money I was spending. 3) The BSP staff was COVID-safe, knowledgable, and kind. 4) When I entered the shop, I first chatted with the owner (Stephen) about my goals for the bike. We then compared two bikes to find the one that best fit what I was looking for. I left feeling confident knowing I had made the right decision. This is my first bike purchase, and I love it so much! Thank you BSP :-)
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