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Classic Fireplace and BBQ Store

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Ajax, Canada

classicfireplace.ca
Fireplace store· Grill store

Classic Fireplace and BBQ Store Reviews | Rating 4.8 out of 5 stars (5 reviews)

Classic Fireplace and BBQ Store is located in Ajax, Canada on 2 Old Kingston Rd. Classic Fireplace and BBQ Store is rated 4.8 out of 5 in the category fireplace store in Canada.

Address

2 Old Kingston Rd

Phone

+1 9056863666

Service options

DeliveryIn-store pick-upIn-store shopping

Accessibility

Wheelchair-accessible car park

Offerings

Assembly serviceRepair services

Open hours

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P

Philip Blachier

Purchased a Napoleon PRESTIGE 500 RSIB Natural Gas BBQ. This is the first store who knew more about the unit then I did! They were the only store to warn me that the existing natural gas quick connect for our old BBQ wouldn't fit the new one. They followed up with flawless delivery, installation and walk through. I highly recommend them.

S

scorpio151950

We just got our new fireplace installed. We weren’t expecting installation until a month from now but Terry pleasantly surprised us. Everything from the first visit to take measurements, to the speedy installation, to the telephone tutorial I needed to understand the remote control (I’m old). This company is outstanding and I highly recommend them.

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Phil Allen

Just like to say, Classic Fireplace saved us today. Our \Former\ Fireplace service provider gave us the run around and made us feel like our situation was last on their list. The wife called Classic and their representative Lori listened to her issue and showed complete compassion and made her feel like her problem mattered. THANKS LORI! And thank you too Zack for coming to the house and showing true professionalism and explaining to me what exactly was the problem. You guys are the Best!!! Phil and Charmaine

H

Harm Sluiman

Excellent and qualified service In the fall I finally went to the local (Rylander) location to see if my 20 yr old fireplace could be repaired. I had guessed the pilot and burner were worn out and needed replacement or entire unit may need to be replaced. They were so busy the public phone was always busy so the sales person gave me a direct line to service office and didn’t push for replacement and just said let the technician have a look. I left a message and the called back to book an appointment a few weeks out since it wasn’t critical and with covid during busy time it would be a while. Excellent and patient phone service. The technician came, followed all covid protocols, and in 5 min had it taken apart and explained what needed to be replaced. No high pressure sales pitch and noted it was a reliable unit and he had several of the same age unit with the same problem. He completely cleaned inside of the unit and made it usable for a while. When the part came, it was easily arranged for the instal and done quickly and cleanly. Now my unit is like new and I would recommend this company to everyone. People are great, service is great, quality is great.

M

Marcus Symonds

Super friendly and helpful. Special shout out to Zach who is the epitome of customer service!!!

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