Saint-Leonard, Canada
6181 Boul Métropolitain E
N/A
+15143215555
Worse customer service I have ever experienced! Been going to them for many many years for all sorts of party occasion! What I’ve experienced this time is totally unacceptable! Staff was very rude! Started with one sales girl taking my order and then left me hanging and another came to finish off my order! Not helpful at all in helping me chose what I needed! Charged me 25 plus tax for delivery for location down the street. I never had to pay tax for delivery charges on fleuriste and bakeries! Never recommending this company nor will I be going there in the near future! TOTALLY DISAPPOINTED!
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I came here often for birthday balloons which are great! But two occasions they messed up my order (I placed the orders but didn’t pick it up). One for my wedding and one for my baby gender reveal. A bit upset because both events were once a life time!! Both time I went back to request what happened, they both asked me, why didn’t you come earlier....do I look like I have time during my wedding or baby reveal party to come and ask about YOUR mistake??? Anyway, they gave me the extra balloons they missed from my wedding and refund me of the balloons they didn’t give me for the baby gender reveal. Was not too happy because they kept saying they weren’t the one who place the order and/or prep the order. It felt like they don’t even care when they made the mistake. I’m not sure if I want to give this another chance anymore.
Has a good selection of party decor and accessories for popular occasions. Reasonable prices.
Great service, good stuff. Looks like a warehouse.
The best store in town!
Deli
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