Mississauga, Canada
5200 Dixie Rd Unit 20
N/A
+1 6477682152
Sasha and her team are simply the best! The uncertainty the pandemic put on my wedding plans made things extremely difficult as I tried my very best to nail down details for RB team. From March until August, everything Sasha and I had discussed prior was changing monthly but never once did they lose patience with me. As the situation improved, Sasha and her team did not miss a beat and adapted to every change I had coming down to the wire. And believe me, there were many last minute changes! I didn't even tell you the best part - the price! RB Planners will give you great quality for a fraction of other vendor's prices. I found this out from a fellow bride at my venue. You can do the comparison yourself, but I can garantee you will come back to RB Planners. The wedding industry is such money-grab, but Sasha and her team suggested, provided and appropriately priced everything I needed for my event to look elegant despite the pandemic circumstances. It was totally worth it to stick it out and work with RB Planners! If you do the same, you can rest assured that they will not add to the stress of planning decor; they will lessen it! Sasha and her team are transparent, genuine and deserving of your business. I am glad I was able to work with and support them. I would do it again in a heartbeat.
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Rimsha was very understanding with what I was looking for. I got married during Covid19 and she was willing to work with me to make all necessary changes. I was very happy to see the stage decor, it looked elegant and beautiful. Thank you to Rimsha and her team!!!
The team at RB Planners is extremely talented and their customer service is great. They have a beautiful office and showroom, and their work is gorgeous! Always a smooth experience whenever we rent items from them.
Horrible customer service. Despite thinking that everything was going well, I faced a huge safety hazard during my wedding. The flower arch on the stage became unstable and the beam lowered from one side on its own; causing a light bulb to fall and the stage to just look like a mess throughout the rest of the event. I contacted Rimsha after my wedding to which she claimed that it was not her responsibility because it was during the event. How can someone cause a beam inside a flower arch at the back of the stage to be lowered even if they touched it? I'm sure they know it was their fault but don't want to compensate or claim responsibility in any way. You need to improve your customer service and respond in a timely manner!
Worst customer service ever! The prices are extremely overrated. I happen to go there when the manager was present, she was not courteous at all and didn't want to answer my question. I left and I am sure she will never even remember I was there. Definitely don't recommend it!
Deli
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