Nanaimo, Canada
1925 Boxwood Rd Unit 114
N/A
+1 2507569875
Kerbside pickupDeliveryIn-store pick-upIn-store shopping
Wheelchair-accessible car parkWheelchair-accessible seatingWheelchair-accessible toilet
The women at the front were great and followed all Covid-19 rules. Problem was the service man. The walker I took home had no brakes, when returned the next day this man was defensive and said the brakes when pressed were supposed to allow the walker to move. ridiculous! On a decline if the brakes were engaged the walker would roll out. I am worried that product is being sent out without the most simple safety check and that a vulnerable customer will be injured. I am very disappointed.
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My parents and I drove around to 4 stores that sell walkers. We were looking specifically looking for the new white Nexxus III Rollator. For starts, the store is beautiful. Roomy, spacious, well laid out, very inviting. The staff were friendly. And we found that their prices were the best. And... they have my mom a seniors discount. We were more than satisfied. Now both my parents have walkers. They fold with ease and are light!
Motion carries everything you can think of in terms of mobility, accessibility and personal care products. Service, parts and rentals are all provided. Very helpful and knowledable staff. Really appreciate the recent call from Michelle to let me know about a service call from my dad's care facility. Since he owns his lift, and Michelle thought of this when the call came in, I was able to get involved and expedite their request saving time and money. She went above and beyond which was so appreciated! Motion has taken all possible precautions at their store with regard to COVID so I had no concerns about going their.
Mike from Motion is awesome! He took the time and made sure my custom wheelchair would be perfect and it is !! I'm so grateful to be in my new comfortable chair. Thank you Mike and the office staff, you all rock !!
Until they Took over Medi-Chair they use to be trusted in Power Chairs. Now All I would buy here is non electrical, cane parts and walkers. Been fighting for about 6 years with my Power Wheelchair and like Medi-Chair I have a lemon and they can not admit to that. Instead they want to make money off me and make me frustrated.
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