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FYidoctors - London - Wharncliffe Road

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London, Canada

fyidoctors.com
Optometrist· Eye care center

FYidoctors - London - Wharncliffe Road Reviews | Rating 3.3 out of 5 stars (5 reviews)

FYidoctors - London - Wharncliffe Road is located in London, Canada on 316 Wharncliffe Rd N. FYidoctors - London - Wharncliffe Road is rated 3.3 out of 5 in the category optometrist in Canada.

Address

316 Wharncliffe Rd N

Phone

+1 5196730210

Amenities

Toilets

Accessibility

Wheelchair-accessible toilet

Open hours

...
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Claudia Clausius

I just heard that Dr. Fenn has left the practice. I have been with this office for almost 2 decades. He was the only person worth consulting. Aside from too much sales pitch, long wait times, frequent indifference from the front desk, this supposed medical facility is simply unhygienic: dirty ceiling fans; discoloured tiles; filthy counters; ancient seating area. The place has not been renovated in decades. They keep asking for customer feedback, yet nothing changes.

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Kerri Vandeloo

Always received excellent service and high-quality lenses from the entire staff! They are handling the covid restrictions, new procedures, and sanitation very well. I trust Dr. Ferry with my sight, and the administrative and dispensary staff with expensive frames bought elsewhere - they replaced old lenses with my updated prescription and each pair has been 100% perfect. Keep up the great work! Thanks for everything you do.

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Chris Millman

Totally poor service. I have had 4 appointments cancelled now and every time it is 4 month wait. I understand the one for covid but come on this is totally pathetic. I am done with this place.

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Maya H.

Dr Psutka is quite competent, but his office administration is not. When the office was closed due to Covid, they didn't call me, so I drove in, arrived and was told to go home because they had just made the decision to stop taking patients for the future 11 minutes earlier. Mine was the first appointment cancelled. I rescheduled on the spot for July 23. Mid July I called to double check my appointment time and they informed me that they had left me a message changing my appointment because other people needed their covid-cancelled appointments rescheduled. They had not left a message. At least not for me. And please remember I was literally the first cancelled appointment. I received a call on Friday reminding me my appointment was at \3:50/ten to 4\ repeated 3 times. I arrived early. For an appointment at 3:10. And then I was told there was no possibility to reschedule me anytime soon. 4 years ago, this office forgot to complete my add-on vision test (glaucoma) and told me I'd need to come back. I'm sorry that the office continues to think it's okay to mess around with schedules showing no concern for its clients.

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S Sacred

2 Things: 1. My appointment felt more like a sales pitch than an eye exam. 2. The doctor spoke to the lovely ladies up front with such a demeaning and condescending manner.. It was just awkward checking out.

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