Listowel, Canada
770 Main St W
N/A
+1 5192911220
Toilets
Wheelchair-accessible toilet
Listowel Vision Care ranks among the very best customer/patient experiences I have ever had ( and I have been around for awhile). Dr. A.J. and Dr. Jan are both consummate professionals who are very pleasant, knowledgeable, generous, and genuinely care for their patients. The staff are polite, attentive, and considerate, and deliver excellent customer service, thinking beyond selling you products and services. Eye health is so much more than just a prescription. You only get one set of eyes, and my advice to you is to make sure you give them the best possible care; this is what you can achieve with Listowel Vision Care. I don't usually give 5 star reviews because well, a business has to be very above average in any respective category. This rating is more than well deserved.
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Listowel Vision Care is wonderful!! The staff are very friendly and welcoming. I couldn’t be more pleased with the service from beginning to when I picked up my glasses....my prescription is bang on!! After careful consideration I decided to have an old pair of my glasses turned I to readers. When it was time to pick up....one of staff brought them to my car!! Service with a smile!! Thank you Listowel Vision Care!
This was my first visit to LVC. I walked in and instead of being welcomed as a customer on my first visit I was pointed out that I still had my wet shoes on. They were dry and clean. Then a I got to hear about their policy and I had to take my shoes off at once. Really!! I turned around and left. I have never felt so unwelcome in any store. This is a very poor customer experience! Never going to go there again!
Amazing service , I would highly recommend Dr. AJ for all your and your families vision needs!!
Dr. Mallett and his staff were fantastic to deal with. They got me in on time and were very efficient in performing all of their tests. They explained to me what was being done and why which made the experience much more informative. When it came time to select a new pair of eyeglasses, the staff worked with me to find a preferred style that suited my face and also submitted all my claims info to my benefits provider on my behalf. A well earned 5 star experience.
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