Notre-Dame-des-Prairies, Canada
525 QC-131
N/A
+18002657716
Ok if you want to buy a new car. Less than average when you need help to transfer a lease or anything outside of their comfort zone.
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Excellent service. Took less time than I anticipated. Courteous personnel. (Service counter as well we their mechanics) All my questions were answered. They made me aware I had a slight leak with the timing chain et voila they set up an appointment which included a replacement car. Neat all covered by my guarantee. Keep it up guys
I was very surprised that Ford Canada paid half of the bill for our Ford Edge. The problem that we had on our vehicule it's something that shouldn't have happened especially for the mileage that we have on it,but bad luck does happen.My wife and myself appreciate the effort that the employes at Albi Ford in Joliette,P.Q. did for us,they managed to contact Ford Canada to see if they could help us out with the bill and they succeded,Bravo,they were very helpfull and very understanding. Again thank you for the great help,in the past we allways had great service from them,keep up the good work. From, Lynn and Teddy a satisfied customer
Last year, my Lincoln MKT 2013 broke down 2 hours from home. I was lucky enough that it happened 2 minutes away from Albi Lincoln. Unfortunately it happened at 16h35 on a Friday. People at Albi explicitly explained they wouldn't have a look at my car because it was Friday near 17h ( 25 minutes from closing for the weekend ). Fortunately enough Cadillac, just in front, was more than happy to help me out and have a look at my car, 10 minutes before they close. The four people with whom I spoke at Albi seemed lazy and uncaring. Hated it.
Excellent service !
Deli
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