Winnipeg, Canada
690 St James St
N/A
+12042312020
Staff here finished a complicated order, which was placed and paid for in BC, needed to be shipped here following my move here, and was dropped off and picked up by delivery persons due to my mandatory COVID-19 isolation. I ordered a transition lens with anti-glare coating, which was made accurately to match my prescription, and was fitted to my frame exceptionally well. There are no gaps left between frame and lens, screws are not stripped, edges are evenly beveled. Lenses were received clean, absolutelty free of manufacturing residue or smudges. Top-of-the-line workmanship, very good customer service.
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Great customer service. Staff did not pressure me or hover over me while I browsed their eye glasses selection but were ready and waiting for any questions I had. This was the 3rd place I went to to shop for eye glasses and it was by far the best experience.
I needed a lost screw replaced on my one year old frames. I dropped in on my lunch break and the screw was replaced in 10mins. I will continue to buy my frames and lenses here. Thank you to all staff !
I went To this location not knowing anything about my prescription. I got quoted here for lenses 3x the price of other places, and not knowing why I asked. The girl behind the counter tried explaining but wasn't able to, the tech then came out with my lens in hand to show me how think the basic ones would be and explained to me like a child that I would have giant lenses if I did not get the compact once. I get her point and it WAS helpful for her to explain that to me, but the way she did it was so rude to the point that it completely turned my happy shopping day into a depressing one. I left the store, in now a horrible mood, to go to a different location across town. I have never, as a grown woman been talked to in such a demeaning way. She could have explained the reasoning behind the lens price without being so condescending.
Staff were very knowledgeable. I'm so happy with my new glasses.
Called for an appointment on Tuesday. Got one for the following day. Very polite and friendly as well.
The Dr was personable and knowledgeable. Staff friendly.
Deli
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