Burnaby, Canada
4420 Lougheed Hwy
$
+1 6042055032
N/A
No-contact deliveryDeliveryIn-store pick-upIn-store shopping
Public toilet
Wheelchair-accessible car parkWheelchair-accessible entranceWheelchair-accessible lift
Organic productsPrepared foodsSalad bar
I love the whole foods store, I like the concept, the well organized islands and generally polite and helpful staff. In my latest trip here, I bought food at the gastronomic department. It was ok, maybe a bit too much spice (garlic, pepper on the chiken brest, tasted more like fish than chiken, or maybe it took some smells from the fridge). Also, I wonder if the meats used are organic. I couldn't understand if they were, even if I tried. Another thing I can't understand is why at the gastronomic department in this store, the ladies are in a rush to get rid of you. I pay a lot of care to what I eat, especially when its already cooked. And if I have questions, I would love someone to answer them, in nice, calm and comprehensive way. Customer care is much more than just put something in my plate. And not everyone is up to do a direct customer service job.
like
Large store, great location, nice organize grocery selection and great place to grab a bite as well. Underground parking available, first 30 min is free and after that is 1.00 per hour. Whole food will validate your parking up to 1 hour if you have purchase over 10. Overall a great store, love the pizza here.
Large selection of hot foods. Great selection of supplements. Meat section smaller than I'd expect. Staff here are super friendly! One kind gentlemen dropped what he was doing and walked me to the item I was looking for. Went above and beyond! Keep up the great service!
Hi I just wanted to say, this is my local whole foods. Sharon in customer service provided above and beyond service. She was very patient with me and her service and care is the reason I continue to shop and recommend going to whole foods, where the produce, goods and service are always top notch! Thanks again. I also called in to the whole foods website to offer praises to her and her team.
Always a good shopping experience with helpful, thorough staff. My one suggestion is in regard to the closing hour of your store. It would be helpful to announce a 15min notice to customers shopping - a reminder prior to the \we are now closed\ announcement. This way customers can comfortably wrap up before 9pm (at your Brentwood location).
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