Whistler, Canada
4319 Main St
N/A
+16049053343
I rented skis and boots here in December. They are not the cheapest in town, but they were conveniently located by my hotel, the quality of gear was good, and the service was amazing! The nice young Aussies and Kiwis (and one Brit) all went out of their way to accommodate me... really above and beyond, including requests I thought would be problematic like splitting a rental over non-consecutive days, and then working to give me the best price they could when I wanted to extend my rental another day. It says a lot about their management that the staff there are trusted to exercise initiative like this. They even called up other stores and it really seemed like they cared more about making sure I got my needs met as well as possible than "closing the sale" at their store. I ended up with boots that were too narrow for me and after a ski day they swapped them out and gave some knowledgeable advice, saying if I had any trouble there was another Affinity location right by the lifts so I could get them checked out or replaced without coming back here. I didn't end up needing to again but it's nice to have that convenience. Renting gear is one of the first things I do on a ski vacation, and having such friendly and professional service really makes a big positive impact on the whole experience.
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