Victoria, Canada
734 Tyee Rd
N/A
+1 2503858439
Amazing experience and the best most knowledgeable Plumbers that have always gone above and beyond. Archie is lucky to have Tim and Geoff as employees. Great customer service top notch service and highly recommend this company
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I've had nothing but excellent experiences with AJPH. I would gladly recommend them!
I phoned and asked them if they could do the job .which was to cut out the hole for the kitchen sink and install it .and if they did an under mount which they replied they could do both .I told them it had to be done today nov30 as the new tenant is moving in the next day .they said fine and then sent someone over who either did n t know how to do the job or just plain did, nt want it .Then they walked leaving me with the job and now the new tenant has to wait to get water from both sinks. one star is way to much.
STAY AWAY! They are quick to give you a quote and take your deposit, but terrible at doing the actual work. On installation day, they showed up late, then decided they didn't want to do the job. Horrible company. Update: I appreciate that your company implements a health and safety plan, its unfortunate that it is largely ineffective in protecting your employees. I informed Ryan during his initial visit the potential health hazards associated with my attic. We had a long conversation about how your company employees routinely deal with these hazards and have the proper protective equipment. Ryan clearly did not inform your installer of these hazards, and had I not mentioned them to the installer, he would have unknowingly been exposed to them. I applaud your installer for refusing to do the work once he knew what was involved. But what terrible position to put him in. All this hassle could have been avoided if your more senior employee would have properly communicated to the person actually doing the work. I suggest you revisit your safety plan framework to avoid this in the future, not only to safeguard your employees health, but to avoid putting your clients in this position.
How about a plumber who shows up early? Who does an incredible job in less time than it was supposed to take? (In fact another Victoria plumbing firm took over two hours - today it took less than an hour - to do exactly the same job earlier this year and the plumber wanted to add half an hour to our bill so he could write out the invoice). Archie Johnstone you are amazing. I can hardly wait for the next time we'll need a plumber
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