Vancouver, Canada
3771 W 10th Ave
N/A
+1 6042243536
DeliveryIn-store pick-upIn-store shopping
Wheelchair-accessible entrance
Keith was ABSOLUTELY AMAZING!! I was inquiring about the FX 5 and purchasing it second hand. He not only told me what to look for but gave me quite a bit of resources and book value. He really took the time with me. Really appreciate his customer service and honesty.
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Great local bike shop Buy local.. I’ve purchased two Trek Domaine bikes from this shop plus tires, pumps, helmets ,horns, bike shorts, bike petals. I guess I’ve bought all my bike stuff from here. Thanks for all the help
Was out on a ride and ran into some technical difficulties. Covid measures were on point and I got same fantastic help from the bike tech. Great service and I will be going back to look for a new bike. Great service.
Owner is unprofessional and quick to jump to conclusions. After a conversation over the phone I was quick to find out that the owner had no respect for privacy and resorted to threats when he didn't get his way. Funny mentioning this since it is part of their own policy. I hope you feel better about yourself after trying to over power someone over the phone - you will never get what you want that way. The sad thing is that while he was treating me poorly over the phone, I was actively looking up the information he was asking for.
I bought a bike and the staff promised it can be picked up in 5 days and will contact me when ready. But no one call after one week. I called them and they said will call back. But again, no one call back. End up I have to visit the store to ask for status. It took a total of three weeks before my bike is ready. They have too much business, visit other bike store that care of their customers instead.
Deli
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