Vancouver, Canada
1749 W 4th Ave
N/A
+1 6047347669
DeliveryIn-store pick-upIn-store shopping
New to snowboarding so I needed all the gear to get me started. I couldn’t have asked for a better experience at the store. Chase helped me for 2 hours making sure I got all the gear I needed to go snowboarding the next day. He’s super knowledgeable and answered all the questions I had. I wasn’t up-sold at all, he showed me all the products that suited my level of experience. Chase even helped me carry all the gear I purchased to my car a block away. I would highly recommend this store!
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Dropped in the other day looking for new snowboard pants and boots. Staff seemed more interested in chatting with each other than helping me. Poor product knowledge- could not explain the features and differences between two pairs of pants, one at 439 and the other at 279. Not a great experience.
Had a phenomenal experience shopping here. The sales agent (Matt, I believe) was incredibly knowledgeable and helpful. Bottom line, he knew his stuff. We came in for one item and left with seven items. Great job and highly recommended.
Guys have at the clearance store are always on it and doing a great job. Can't say the same when it comes to customer service in the main store next door. I get it, it's a board shop... but I've literally never gone there and been asked if I needed assistance with anything even while looking for shoes. Didn't get the shoes went somewhere else.
Great selection, friendly staff, best place for snowboarding equipment
Deli
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