Vancouver, Canada
137 W Broadway
N/A
+1 6048732453
Kerbside pickupDeliveryIn-store pick-upIn-store shopping
Wheelchair-accessible entrance
Excellent service. Would highly recommend this place. Bought a new bike online. Excellent communication from the tech who was assembling the bike. Hand delivered to my door. Covid protocols were followed. Gray took time to go over the features of my new bike, made sure the overall fit was correct and that l was happy with the product. A service all around.
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Absolutely happy with the bike I bought at the Bike Doctor and their service!! Dave was amazing, very patient, and knowledgeable about bikes. I wasn't sure which model I wanted (I'm not an experienced cyclist), Dave asked about how I plan to use it and suggested the Norco Indie 3 bike, which turned out to exactly fit my needs. One month of riding it and I can't be happier
Came in and was extremely impressed with the service provided by the team here. I had a handful of questions regarding my bike that I brought in and Erich answered all my questions with so much patience and really took the time to explain things to me. Earl and Grey were also super knowledgeable and kind as I was browsing the shop. I've called in a few other times since my visit for other inquires and received exceptional service through this channel as well! I'll definitely be back
Last night, When I was riding my bike, the brake wire got cut. I went Inside The Bike Doctor. They were kind enough to accommodate me without an appointment and fixed my bike right away. Dave and his colleagues were very respectful, professional, and very skillful. I highly recommend The Bike Doctor for all your bike needs.
I needed a new bike after a decade with an old mountain bike from Canadian Tire. Bike Doctor was the perfect place to go! The customer service was amazing - Laurel was super knowledgeable and was very considerate of exactly what I wanted. I needed a bike to get around the city, and their bikes are perfect for exactly that requirement. I was given great advice, was able to test ride a few bikes, and didn't feel any sales pressure. Laurel kept my budget in mind and didn't try to upsell me. I will definitely be recommending Bike Doctor to all my friends.
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