Vancouver, Canada
2255 W Broadway
N/A
+16047367433
2020.09.15: I just bought a used 20-in Gary Fisher kids mountain bike here, and was really impressed with the bike, the maintenance, the friendly service, and the price! Was much better in all respects than the other used bike shop I had just checked out. Glad I went!
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Both my roommate and I had very poor experiences with this bike shop. I took my bike in for a rear hub adjustment. When I picked it up I noticed two paint chips that were not there before. While they fixed the hub issue, they also adjusted my breaks (incorrectly). I never asked for them to adjust my breaks in the first place, and now I was dealing with severe disk rub on both my front and rear calipers. When I stopped to check it out, I noticed my break discs were now warped, I never had any of these issues before this bike shop 'fixed' my bike. The mechanics are either careless or incompetent. Through trial and error, I've fixed these issues myself and now it only rubs when I'm standing up. This has just been a major headache that this shop has caused me. Every time I hear my disk rub is a reminder of the poor quality of this shop. I wasn't going to write this review though, until my roommate took her bike in for a \tune-up\, (more like a tune-down) as they completely messed it up. The chain skips, rubs on the front derailleur, which has made the bike almost unrideable. Find somewhere else to fix your bike, or watch youtube videos and do it yourself. Even if you mess up, it won't be as bad as letting the mechanics at this shop work on your bike.
Ride-On has quality parts at fair prices, along with refurbished parts. Very helpful and friendly mechanics. They are a valuable business to have in Kits, providing a great community service with recycling, rebuilding, and reselling used bikes - making biking more accessible and less costly for many.
If i could give more than 5 stars, I would. I can't say enough good things about this place. After taking my bike to two other places who couldn't get my bike back to me for weeks (were super rude) and who recommended I needed a bunch of extra parts (cassette and chain etc) , I took it to Ride On who told me I definitely didn't need those parts and was able to get it done on the same day! I am beyond pleased. The other bike shops wanted to charge me upwards of 350, and I got everything done that needed done under 100 at Ride On Again. My bike rides great now. I think it was the Irish guy (I'm terrible with accents) who helped me and he was so super kind & honest. I will only go to this shop for repairs from now on. I had to wait just under 2 hours before opening to get in as they only take so many bikes per day , but it was well worth the wait!
Cozy bike shop, friendly and helpful staff. Happy to help customize bike with new handlebars and seat. Good selection of locks, bike baskets, handle bar grips and bells. They also have a bike mechanic on the floor . FREE air so no need to gas stations that charge for air
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