Vancouver, Canada
366 East Kent Ave S #108
N/A
+18889125666
Ordered flowers specifically for Valentine's Day and paid the extra delivery fee. The flowers arrived two days before Valentine's and I was still charged the special delivery free. After one day, a few of the flowers have already started wilting. The message I had written was photocopied and glued to the card. Worse yet, it wasn't even glued on correctly. Also, when I called to complain, I could not get through, was told to leave my number, and that they would call me back. Still waiting... If you check the Better Business Bureau website, which I should have done prior to ordering from this company, there are officially over 800 formal complaints regarding Bloomex. UPDATE: After a few email exchanges with a Bloomex representative, I was given the following options: 1) resend the order at no charge (I declined, as I did not want my girlfriend to receive withered flowers again); 2) return the dead flowers to the company IF I want a full refund (they were already thrown away); 3) receive store credit (I also declined this offer as I will not be doing business with them again); or 4) a gift basket of equal value sent to my girlfriend when their new stock arrives (I accepted this offer and thanked them for trying to rectify the situation). I was sent a Puralator tracking number, and as I checked my account this morning, the difference of the special delivery fee (4.99) was debited to my credit card.
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Great selection. Reasonable. Fast. The order status change updates are a great service feature. Will recommend to others and will not hesitate to order again. Great experience
Order No. 2995289 This is the 1st time I heard about Bloomex from an advertisement and I am glad I tried. It's awesome! They have a wonderful process from flowers ordering, tracking until the prompt delivery date. I created an account with you because your store can deliver efficiently especially now that social distance is in place. I can send flowers & gifts to friends and family members anytime. Product price deals are great however C15 delivery feetax is a bit high. Try to integrate the price of flower products & delivery fee (tax) for a flexible price cost for a bigger market.
Nice and easy to navigate website and delivery was on time. However, while what was delivered was of quality, it didn’t match quantity as far as the picture depicted. I upgraded as well to ensure but still less than expected was sent. Also, almost all photos are shown with a vase-the write up should state that a vase is NOT included. Will probably still use their service again but keeping in mind that I may receive less than what the photo is showing.
Ordered flowers for my grandmother's birthday as I am unable to see her in her senior care home during the pandemic. The flowers came extremely fast and they were so beautiful. It definitely made her day and the process was very simple. Thank you Bloomex!
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