Greely, Canada
1314 Rousseau Crescent
N/A
+18008246034
Avoid this place at all costs. I ordered my arrangement on a Friday to be delivered on Saturday. It didn't show up until Tuesday. When it did arrive (a sympathy arrangement) the flowers delivered were nowhere close to what was ordered. I was embarrassed with what arrived as you can see in the pictures. It literally looked like the delivery driver stopped along the way and grabbed some wild flowers from a ditch en route to the delivery. I wish I had have read the reviews before considering this place. Avoid at all costs.
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WORST FLORIST AND SERVICE!! DO NOT WASTE YOUR MONEY! They will not refund at all even if they make a horrible bouquet! I ordered The pure devotion flowers from the website to be delivered to a family friend whose mother had just passed away. once the box was opened the flowers I had ordered did not match what I had received. I am very disappointed and would like a refund on my order as I had ordered the pure devotion flowers that consisted of roses Delilahs and other flowers and instead of Delilah‘s I was sent Daisy flowers. This bouquet I ordered looks like it came from a grocery store that would’ve cost 10 but I actually paid 70 with the upgrade of a vase that I expected to be blue or clear. Instead of a blue or clear vase I was sent a cheap looking red vase. This to me is considered false advertising how can you show a picture on your website stating that it comes with these flowers and get sent something totally different. In the middle of the bouquet was supposed to be a large blue hydrangea and there was no such thing in sight no focal point to the bouquet that I had ordered. This company is a joke and needs to learn some customer service and how to properly advertise the products they sell!! I wish I could add photos to show how horrible the bouquets are!
Flowers were never delivered. The order is sitting in a fulfillment centre somewhere (Dicom delivery tracking). I called to ask what happened and the customer service rep said he thought I was lying about having the flowers. He said that until I got the wilted flowers back to him, that he wouldn't give me a refund. I mentioned that this was a poorly managed process and his response was that all companies are poorly managed, so I shouldn't complain. I have no idea how this business is still afloat. I feel dumb that I ordered without reading the reviews. Don't be like me folks!! AVOID - look for a local florist in the area you're delivering too and READ THE REVIEWS first. Good luck :)
DO NOT ORDER ANYTHING from this site! We ordered a bouquet to be delivered on Friday (we even paid extra for the privilege) and it wasn't delivered. I emailed three times and called four times. Still no bouquet (it's now Sunday) and no call or email from 'customer service'. How are these people still in business? Oh yes, because they take people's money and never deliver the goods. The worst. I've already reported them to the BBB. I gave them one star only because it's impossible to give them zero!
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