Vancouver, Canada
1743 Boundary Rd
N/A
+1 6043247777
Wheelchair-accessible entrance
My internet service provider had changed my network which required my cameras to be reconfigured to the new network. After numerous attempts to contact the company and two scheduled service calls where the tech did not show up or even call to cancel, moved onto another provider.
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This was a really good company for 20 years but in the past year it's really changed for the worse. Trying to phone them now is harder than calling Shaw, Telus or Rogers. Best Security only sell one service yet their voice mail has more options than Rogers who sell several.My alarm has been beeping and showing trouble lights for 24 hours. After 7 phone calls to them the problem has not gone away. They can't even tell me how to disconnect the system, or to turn it off. More than half my calls were disconnected and they don't call back, so you need to begin back in their voice mail. A great little company sold to someone who is running it into the ground.
Excellent - dependable. I made a call into Best Security Systems for a service job. They were outstanding. From Ben to Tim to Bo (the technician) all I can say is what an outstanding company. Bo was amazing - he really took the time and effort to troubleshoot our issues, gave us thoughtfully considered advice and fixed every outstanding item. This company is clearly professional and I have no hesitation in recommending them to any household in the GVR. I have already recommended them to neighbors and I don't do that lightly. Thank you Bo for your professional approach, excellent knowledge and outstanding customer care.
If you are looking for a reputable and reliable company with your security system and central vacuum this is the company to go to.
Got my security, audio/video, vacuum system from this guys. Employees know their stuff, excellent work!!! Highly recommend!!!
Deli
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