Toronto, Canada
3401 Dufferin St Unit 321A
N/A
+1 6473480550
Kerbside pickupDeliveryIn-store pick-upIn-store shopping
Wheelchair-accessible car park
Wonderful customer service.
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Awful service. Exchanged defective shoes and added even more money for a pair that was supposed to be shipped to my house . Now found out that they don’t have colour I wanted and no one seems interested in emailing me back. Now I have to bother with calling head office to get back my money. I regret ever shopping for shoes there in the first place.
I am so upset that when I bought the lowland in black, the sales told me it's never possible for this to go on sale. But only around two and half weeks later, it has 25% off. And I cannot return it even I didn't wear it at all. Because it's stupid 14 days return policy. I really think it should have longer time range for return policy. Or don't buy anything in store unless it's on sale.
The sales associate Cici is very helpful and patient in helping me with sizes and styles. Had shopped here several times, couldn’t be better.
I visited the store yesterday & met Dea to help me. I just couldn't believe how nice, friendly, knowledgeable she was. I was hoping to get the right size of 5050 and I was also wondering about reserve boots. She took her time to explain to me the differences & helped me to pick the right size. Although I didn't buy the boots, they just didn't have the one I wanted yesterday. Her service made me wanna go back there for sure!!
Great quality shoes, can be expensive but that's up to you. Staff are helpful, store is organised and clean.
I could not be more positive or thrilled about my experience with Stuart Weitzman at the Yorkdale location. I went in to buy a pair of shoes that I had admired on line. The staff were so helpful - in fact one staff member drove to another location to get me my shoe size as the Yorkdale store did not have it! They were kind , courteous and so friendly. We shared stories and laughed. It was the single best shopping experience I could remember in a very long time . They treated me like an old friend and I will go back again and again.
Got two pairs of boots there with a male sales rep. Pretty friendly and also their store manager is very helpful.
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