Toronto, Canada
865 Queen St W
N/A
+1 4165041265
Kerbside pickupDeliveryIn-store pick-upIn-store shopping
Wheelchair-accessible entrance
Where's the 10 button? On a scale of one to ten this place and the staff of Cheryls is awesome. Just leaving a bad service, cranky, local pet store and talking with Cheryl at Helmuts helped me beyond one to ten. I would say on a scale of one to ten....57. Especially in these times. Very thorough, took the time to listen and inform, very informed and helpful, She really gave me her full attention for my order. Try this place. You will be inspired to write it down here too. And delivered to my door by 5 pm, with a smile.Cheers.
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The staff are friendly and knowledgeable and I prefer this pet store (to their neighbour) because of that. For 8 years I've been trying different types of food to satisfy my picky cats. They are never excited to eat so I've been trying numerous brands and styles of food. The staff recommended Fromms. I had never heard of this brand before (they don't sell it at the chain stores) but that goodness I walked into Helmutt's because my cats LOVE THEIR FOOD. And they always finish their meals now. Thank you! They will also email you your receipt if you ask for it which is a small but wonderful option.
John and the Helmutt’s staff are incredible. Super knowledge, super friendly and always take the time to answer every question. Best pet store in Toronto!
Love their treats for my best friend. Good place to try if you haven't been there
Had a great first experience here today. I have only been buying pet supplies online lately, but stopped in the store because I was in the area and needed advice about a specific product (cat harness). Customer service was great and even offered to exchange the product if it was not the right fit for my cat. The store had a good selection, and I look forward to returning and spending more time browsing when I have the chance!
Deli
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