London, Canada
375 Wellington Rd
N/A
+1 5196816633
Christian was excellent in placing our order during the pandemic. Tyler was very helpful when picked up our treadmill. We are very pleased with the treadmill and with the service that we received. So refreshing to have customer focused service! Highly recommend this store for any and all fitness needs.
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Interesting store. Parking is at the back of the store with a long walk to the entrance. Not the most ideal situations. The store has more than treadmills which surprised me and lots of other functional exercise equipment. A place worth checking out. #localguides
Trying to buy a treadmill during a global pandemic when in home fitness equipment is in very high demand was really proving to be a very complicated task. That is until I contacted The Treadmill Factory! The sales staff was super knowledgeable and was able to put together a list of treadmills that not only met my needs but would be available to pick up before I grew old and grey. They kept me informed of delivery updates and timelines throughout the process and made pick up at the store extremely quick and easy. Overall an excellent experience and I could not be happier with the treadmill I got.
We recently purchased a stationary bike at The Treadmill Factory. The service was exemplary. The salesperson was well informed and assisted us in choosing the most suitable bike for our needs. We were given a date of delivery and this proved to be accurate. This has not been our experience elsewhere. We would highly recommend the store.
Went to Fitness Depot about 10 mins before I went to Treadmill Factory and hands down this place was way better. The guy at Fitness Depot said he'd hold a exercise bike for me as I had phoned the day before. Well he sold it after he promised to hold it. So I went and spent 3000 here instead and way better service. Noah was great, thanks Treadmill Factory
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