London, Canada
94, 1 Bessemer Ct #1
N/A
+1 5196869738
DeliveryIn-store pick-upIn-store shopping
Wheelchair-accessible car park
Owner Mike , Steals and lies. I bought a display item that I didn't notice until i got home had a damaged piece. I asked for him to replace it and he told me to use the warranty. He also lies about what is in stock, even if you can see the item right there in store. I avoid this place as much as I can now.
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Mike is an honest, knowledgeable, and helpful salesman. My wife and I drop (to us) a small fortune on equipment for our home gym and Mike patiently walked us through our purchase, steering us towards purchasing good quality equipment at our price range and limitations with space. We ended up with a squat rack, set of plates, bench, set of dumbbells and an Airdyne bike. All WAY under what we expected to pay. We will most certainly be going to fitness depot for all our future equipment purchases.
I've been to a couple fitness equipment stores in London and unfortunately have not had positive experiences. However, this place is an exception! The staff are great and take the time to find what you are looking for / what best meets your needs. They do not make you feel rushed at all. I have gone back a couple times now and am completely satisfied each time! Thank you fitness depot for your amazing customer service and dedication!
Under the current circumstances (Covid Lockdown) I was very pleased that the London location was able to accommodate my request. I purchased two small dumbbells of nominal value and was happy with the service. Compared to other Depot locations, the London store is well organized, spacious, and has a generous inventory. Thanks!
I have been to Fitness Depot a couple of times before today to purchase bigger exercise equipment (spin bike and rower) from Mike who pointed me in the right direction as to what equipment would suit my needs. Today I needed smaller items (weights, TRX, roller etc) and Mike was yet again very helpful and knowledgeable about the products I was looking for, ensuring I had the proper information in order to make an informed decision before buying. There are a couple of things I was looking for that were out of stock and he suggested different options as well as a probable delivery date for the ones I did want. Although I didn’t leave empty handed, I’ll definitely be back in a couple of weeks to pick up some more workout gear.
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