Newmarket, Canada
274 Eagle St
N/A
+1 9058987164
Kerbside pickupIn-store pick-upIn-store shoppingOn-site services
Wheelchair-accessible car park
Repair services
Very pleasant phone support and Carl, the owner, without me asking, elected to use and absorb the expense of express courier due to COVID delays with standard shipping. Arrived super quick and was nicely packaged. Thrilled with my purchase. Thanks!
like
Great music store, huge inventory, very well run by Carl and the gang - especially during Covid. Over the years I've bought more guitars, basses, amps, PA gear, and accessories than I can count from the Arts and they never disappoint. The guys there are all players (Darryl, Archie, Ryan, the list goes on) and they are all passionate about music, know their stuff, and are super-friendly to deal with. Where else are you going to meet genuine bandmembers of BS101 and The Hard Livers? Highly recommended!
Can't say enough about what a nice experience it was to deal with this store. I sent an inquiry about stock and had a response very quickly. I wanted to use multiple payment methods, and Carl was extremely accommodating, polite, and easy to deal with. A day later my beautiful PRS CE 24 arrived by CanPar. Thanks Carl - you're my new go-to guy for gear!
Here's the short version........ I ended up with a beautiful guitar, based on The Arts staff recommendations, that fits my needs perfectly and I had great customer service from people who went above and beyond while going through the buying process. What more can you ask for? I have found my new guitar store and will be recommending these guys highly to those that I know. If you want more details as to why read below.............. I was in the market for a new guitar and I called the guys at The Arts to let them know my budget and asked what they would recommend. Cody took my call at a busy time, but offered to talk with the other workers to see what they would recommend and get back to me later. He sent me an email recommending a couple of guitars that I was not familiar with. I am so glad they did this for me because I ended up learning about a couple of great guitars that were at a lower price point than I originally set as a budget. Yes, they recommended guitars that were at a lower price point than my max! When I finished researching their recommendations, I contacted the store again and talked to Fraiser who answered all my questions about the guitar that I was thinking about moving towards from their recommendations. He was so patient and took the time to answer all of my inquiries. Finally, when I was ready to purchase, Rick helped to make sure that the guitar that I wanted was fully inspected and in tip top shape for me to pick up. This was a whole team effort and I am so appreciative of everyone who was involved. Freddie
Ordered a Recording King OM size acoustic from them. Shipping was super fast, tracking available all the way! Packaged with extreme care. Guitar sounds & look great. Julian communicated with me via email & always kept me in the loop. Awesome shop, awesome service!
Deli
The best companies in the category 'Deli'