Delta, Canada
7337 120 St #100
N/A
I had a trainer here, I would never get a trainer at a big box gym again all they care for is money money money. don't even treat you like a person just a transaction
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I have been a member since 2010, sadly I am thinking of switching to a different gym as classes here are becoming more and more scarce, most of the best group class trainers left the organization. I love yoga and kick boxing and there is no single yoga/kickboxing class in the evenings since the last instructors. Equipment is old and need to be replaced. No-one care to listen when you give feedback.
Very poorly managed. Equipment doesn't get fixed for months once broken. Currently one of the cable machines is broken and hasn't been fixed for almost a month. Missing pull down bar hasn't been replaced for over a month as well. Similar story with one of the smith machine, took them month an half to have it fixed. None of machine are not smooth since dont get maintained properly. Staff doesn't seem to have a clue and just blame the head office.
Hey staff, as much as I enjoy the membership, the patrolling of misplaced weights and general untidiness is kind of noticeable. I've seen trainers or perhaps office staff sitting in the cubicles doing...staring at the walls, when they could be out and about chatting with members, giving free hints and tidying up. Maybe even going around and reminding members to replace their weights. I also have a Club 16 membership and that's what they do. I don't really really care but when I'm looking at a half empty weight rack and four people in the gym, I do have to wonder where the weights are. Just a gentle hint :)
I go to this location often because it's close to my house. I mainly attend the classes but this location has been reducing number of classes and looking at the current class schedule it's a joke. They are putting more effort on bigger clubs and leaving the small fitness worlds to die. Noticeably less people in the club now and if you're interested in classes this is NOT the one for you. I still have about an year of membership and let's see if they are going to improve.
Very poor service. Once you start, they charge about 80 dollars and continue charging every 2nd week.But if you have to cancel your membership,they don't even return that security amount . And most importantly, will be so rude to you. Better go to some other gym.
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