Coquitlam, Canada
3000 Lougheed Hwy #111
N/A
ladies section is small but has decent equipment. I like that I could use the aerobic studio if no classes were being held. The heavier weights section is small and always jam packed, could never get on any machine in there. The lady who ran the child minding was so rude and kept my baby in her car seat the whole time I worked out. other babies all stayed in their car seats too and she sat the whole time.
like
Most people don't read their contracts it seems, this gym is the first one I've singed up for, and i chose a month-to-month basis that way I can cancel anytime if i need to, however, they DID mention that they need to put a credit card on file which makes sense since late fees apply kinda like a phone company (otherwise ppl just walk out anytime), and they DID mention that everyone must pay the annual fee of 59.99 which the contract clearly states. There's a few reasons that I see why they get negative ratings, and tbh most of them are due to the gym goers themselves. Poor gym etiquette. The staff are not slaves to wipe down machines every 5 mins, so if there's a messy area, inform them and Do your part & be clean!! But because it is a little more costly at this gym, I can see why people come and go trashing it and whatnot. Recently i noticed a lady use the restroom leaving the hot water on, when i got out of the bathroom stall, it was still running and she was gone so I turned it off, but it just shows the way some people are. *shrug* **This gym doesn't deserve that many negative ratings if people took time to ask more questions, read their terms and agreement, and inquire before cancelling or signing up. I have had a pleasant experience here every time. The staff has always been helpful and friendly, they even showed me how to use certain machines or adjust them to my needs! I give this gym 5 stars as I've been here for over 3 months and i can understand that it's not big enough (yet) but it's doable for anyone's personal space and people generally don't bother others. Thanks to the staff, i will continue coming here :)
Got deal last year and paid for 2 years ahead of time, but all the time they are asking right in the front when your running to catch up for classes and always there is extra charges under different name and trying the best to charge and get extra money as much as they can. Not gonna go back after finish my membership and not recommended cause they don’t respect members. Change my mood in early morning when I’m running.
I've been standing here outside this gym a Saturday morning since 8:00.....it is now 8:30, and still..nobody is here to open the doors! This has happend to me on several occasions. Dozens of people just standing outside waiting. If only I could post a picture of gym members having to resort to doing their aerobics class in the mall lobby because the gym isn't even open yet! For the amount in membership fees we pay, this is absolutely an unnaceptable level of service. Update: gym finally opens their doors...at 8:39am!
This gym is ok I have been coming here for a long time because it gets payed through my work. It is a place to lift weights and that is pretty much it. The equipment got upgraded and is pretty decent now. The staff like most people say are stand offish from what I get. Usually are busy interacting with each other or flirting. Or to busy to even say bye or hello to members. Or they are still fresh out of high school and it's a popularity contest.
Good gym but they need to get wider bench for their bench press. I’m a smaller guy and my shoulders slip off the sides putting me at serious risk for injury. Sure enough when I spoke with a few other people that go here they also said they can’t use these benches. If they improved that I would happily change my review.
This gym was charging my credit card for 3 months even though the membership has been frozen since August 2019. We have spoken to the manager and reception several times, but nothing was credited back into the credit card. Please be aware of this.
Love this gym! Really friendly and knowledgeable trainers, nicely updated facilities. I love the classes here
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