Abbotsford, Canada
3122 Mount Lehman Rd B200
N/A
From the moment I walked in the door I felt a sense of community. Everyone, members and staff, are really friendly and helpful. It's a smaller gym with a great atmosphere which makes working out enjoyable, plus easy to find things. The trainers are knowledgeable and passionate about making members feel comfortable and enthusiastic about staying fit and healthy. Pricey gym but well worth it for the people and equipment!
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Traveling through the area and needed a break from the drive. Nice gym. Clean and not very busy. It was also 3pm on a Thursday.
AVOID THIS GYM!! WORST SERVICE EVER!!! After just couple days of working out here I decided to cancel my membership. They charged me for a month when I signed up. On Nov 28 I emailed them and called to make my last payment but due to their broken credit card machine I was unable to pay. I signed the cancellation form on November 30 and made my final payment but I am still being asked to make payments. I called their headoffice who told my membership was still active. I only worked out for a few days but had to pay for two months. The management and staff is very poor, unhelpful and unfriendly. I will never be going back to this gym and I recommend everyone to stay far away from this gym. Worst gym experience ever!!!!
September 20, 2019 I would like to add that now, six months later from my last review below, that the old manager, Asia, was promoted and a new Manager, Dan is on board now. He is one of the most accommodating, friendly and caring persons I have had the pleasure to meet. He makes time for your questions and is interested in hearing any feedback - and acting on it. Along with all the other staff, Katie, Calvin, Val, Kiran, Gerome, Hannah, to name just a few - it makes it such a pleasant, caring environment to sweat in! Keep up the great work all of you! Six months ago: I moved from another gym in the summer of 2018, and I can't believe the difference in staff, attitude, classes offered and equipment. As a senior, all the staff are so helpful and friendly, always ready to answer your questions and they are so supportive. They all greet me each day, ask how I am, and really care. That is truly what I feel sets them apart is the awesome customer service. Their promotions are fun too. I am glad I took some personal training sessions and will continue to do so. I feel lucky to have this great gym so close to home.
The two manger at this location are most nicest people to me the manger hes also very kind. Person he loves loves running to. I also liked my trainer very friendly cares about his job he always has a smile, when i do gt12 every trainer is always really nice to. As a little suggestion you should add a skill mill
Fairly expensive for what you get. Would recommend Good Life (24 hours a day) or the Abbotsford Rec Center because of hours and cost. This location is notorious for a high turn over rate for both staff and customers. Not a great sign and felt pushed to buy instead of given the options and actual sales building.
The staff here are great! I signed up for the 7 day trial which includes 1 free session with a personal trainer. I saw her today. She was super knowledgeable and very friendly and encouraging! I look forward to checking out one of her classes! (Group classes are included in membership)
Excellent bright facility with great views. Great trainers too. I wish users of the gym put away equipment more often after use, but this is perhaps a problem that happens in most gyms.
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