Toronto, Canada
790 Bay St #800
N/A
+1 4168378181
Gender-neutral toiletsToilets
Wheelchair-accessible toilet
The initial sleep over assessment was a very positive experience. However, the follow-up meeting with the Doctors to review the results was a complete disaster. I had a 3.10 appointment, I arrived early as is my usual style at 2.50pm. I was kept waiting till 3.55 to see the Doctor. There are 2 HUGE POSTERS hanging in their waiting room outlining all the fees that they charge the patient if certain conditions are not met, yet, they do not list a fee that the patient can charge them for being inefficient and tardy. If their time is so valuable to them, then they should realize that the patients time is just as valuable. They need to smarten up and treat the patient as they would want the patient to treat them. I'm not at all impressed with the follow up procedure....SMARTEN UP AND RESPECT THE PATIENT'S TIME.
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My experience here was OK. Male overnight staff had zero personality made me feel like I was annoying him. Female staff that worked with me was stoic at first but she warmed up and ended up being professional and decent. The room was ok, bed was comfortable for what it was. No evidence of bugs like others have suggested. The room WAS however very very dusty. I actually wiped down the bed head because i do not like dust. They really should have a better cleaning situation in that place. I had no problem falling asleep which was good and got a pleasant \good morning\ from my staff member when it was time to wake up. Although i think she woke me up at 6am which was earlier than I had anticipated. Which was fine as i did not feel as though i was being rushed out of the room.
Horrible place. Absolutely unorganized. The sleep doctor I saw was absolutely useless and offered nothing more than what the internet can tell me. Slow process. Takes months for an appointment. These people have no idea what they are doing. They made me do 5 times sleep study which led to nowhere. Choose anywhere else but here.
The experience at this clinic is extremely thorough. They explore every possible area of your sleep pattern to ensure they understand what your problems may be. I have done a few sleep studies both in NYC and Toronto and this was the most successful experience I have had. Dr. Shapiro went out of his way to ensure I would be able to sleep despite being wired up from head to toe. The staff are friendly and professional, the facilities clean and up-to-date. I would highly recommend to anyone needing to do a sleep study to consider doing it at the Sleep and Alertness Clinic.
Dont go here, these Doctors fly by the seat of thier pants and 1 says one thing and another says something else. Wait time to get treatment is about a year, so just imagine if you need medication.
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