Scarborough, Canada
5502 Lawrence Ave E
N/A
+1 6473463937
Kerbside pickupDeliveryIn-store pick-upIn-store shopping
I needed new glasses and wanted to go to a reputable place that would ensure the highest quality of products and excellent Client Services especially during this pandemic. Eric, James and Amy surpassed my expectations on all levels. From my eye exam to picking out frames, ensuring they were a perfect fit, getting exactly what I wanted and no overselling, education of options and cleaning techniques, top notch quality and making sure I left a happy customer. Their attention to detail and customer satisfaction was very much appreciated. I would highly recommend Metroptical Inc, in port Union and have to family and friends. I will be a returning customer :)Thank you!
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The husband and wife team at Metroptical are very knowledgeable, and efficient. Eric explained and showed me why the lenses in my eyeglasses purchased from a big discount store were defective, and why I should never have trusted my eyes to a uncaring retailer. On another occasion Eric was able to repair my mother's broken eyeglass frame when other optical stores told us that the frames were beyond repair. They are the dynamic duo at Metroptical!
I cannot thank Eric, Orly and James enough! I made an appointment for a family of four to have our eyes checked. They all acknowledged our kids! We left needing a first pair of glasses for our 5 year old...as parents we so felt bad not noticing he needed glasses! I returned the next day and Eric helped us choose out glasses and made our son feel so special! He took the time to listen to our son and what he wanted....he even offered him a job when he's older! He hasn't stopped telling people how Eric is having glasses made specially for him. We are so excited to continue going to Metro Optical! Thank you for making us feel at ease and comfortable! We cannot wait for his glasses to be ready! Thank you!
Excellent service! Eric is very professional, knowledgeable and provides excellent customer service. I opted for the ortho-k contact and very happy with my decision. I'm really enjoying the freedom of not wearing glasses or contacts during the day, it's easy, convenient and it's just an overall pleasure. Eric was very thorough to make sure the contacts fit well and that I have a positive experience.
Fantastic service Love their selection to pick from Exactly what I was looking for
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