Richmond, Canada
3151 Aylmer Rd
$$
+1 8004633339
N/A
Delivery
Slightly older gentleman helping me earlier today greeted me in a professional and friendly manner. It was a very simple process to have my items picked up at this location; I have nothing but kind things to say about the staff at this location. While there was a slight mishap with the shipping address along with my ID, the issue was quickly resolved. I wish I could’ve given him a 10/10; I didn’t get his name unfortunately. Highly recommended to come to this location, parking here was reasonably easy to do so during non peak hours. Edit: He’s named Edward! 10/10 picked up a second package would recommend him to anybody I know.
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The best experience picking up a package Gentlemen that helped me was great 5 out of 5
The delivery fees are extrenely high, and from 5 or 6 orders they never tried to deliver any packages, just delivered the pick up slip. I was home on every occasion and never received any attempt at contact to let me know they were here. Giving an extra star because the people at the pick up counters in the center were kind and efficient.
Would give 0star if I could. Hate it when companies use fedex. This is not the first time when they just slap a note on the door and left. And thankfully there was even a note. Most times, I had to check the site everyday to see an update. Went to the address provided on the slip and it wasn’t even the right one. We just arrived to this Richmond location and it’s raining and no covid protocol. Easily more than 12-15 people inside and more people outside. Everyone was standing close to each other within less than a meter apart. Packed like sardines. I guess FedEx has more interest of keeping their customers dry than alive and healthy. Or they just don’t care at all. A couple of people were not wearing mask. Will definitely report this establishment.
Great event with Orbis Flying Eye Hospital
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