Quebec City, Canada
1044 3e Ave
N/A
+14185291012
Would not order from them again. Terrible customer service. Emailed them and called about an order not being shipped for over a month and a half despite getting a confirmation that the order was processed. When I called they said they would look into it and call me back. Needless to say the call was not returned and they sent me an email stating that they no longer had the part and would credit my card.
like
Great product, customer service was awful. We made an online purchase for a bike and was told delivery would be 25. The next day we received the invoice from the shop saying everything was processed, and that we would receive the tracking number shortly. 5 days go by, and I receive a phone call from Demers informing me that I need to pay an additional 95 on top of the 25 quoted for shipping. They refused to budge on the price, or add any accessories to help offset this incurred expense. After paying the additional shipping expense, I received a phone call stating that the bike was ready for pickup. Just an absolute disaster as this was an order to be shipped.
Very helpful, and bilingual. They were able to replace my obscure tire size.
Great team, good service!
I never buy anywhere else
Deli
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