Burnaby, Canada
1122 Boundary Rd
N/A
+1 6042916166
I came into QCS because I was interested in buying a higher end espresso machine. The staff were super professional and helpful! They took the time to show me all their options that fit my needs to make sure I picked the perfect model.
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I called them in the morning regarding shipping time. The lady was very nice and answered all my questions. At the same day as I've made the order, my coffee machine was at my home with a bag of coffee beans as a gift. Person who delivered my coffee machine, I think his name is Roger, was super nice! We discused the appliance maintenance and which coffee is good for automatic coffee machines. He was really helpfull! The next day, when I had one more question, I've recived a quick response via mail. Overall I'm very satisfied with the quality of the service I've got here.
Amazing customer service! The staff at QCS are very kind, and pleasure to deal with. Other stores might sell you a machine, but there's no way they'll take the time to show you how to use it. Plus, it's comforting to know that if you have any problems, it can be repaired in-house.
I am based in Montreal and have dealt with QCS (Fabian, Roya and Marie). Great customer service, and follow-up (delivery from Switzerland was delayed...understandable because of the situation). Pulled my first shot today...and cheers to you people at QCS !! Thanks for everything
Deli
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