North York, Canada
1875 Leslie St #8
N/A
+1 4164491450
Terrible customer service. Not only are many of their products extremely overpriced, they'll use any excuse to refuse a return, even for in-store credit. Serves me right for trying to support a local business during tough times. Save yourself the money and hassle; pick a different store.
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Poolmaster Canada is highly recommended for your pool and spa needs. Carlina Marques was friendly, very responsive and informative in my purchase of Softub. My family and I are so happy with this purchase, we've been enjoying it excitedly. The delivery of our Softub was earlier than expected, with was a delightful treat. Poolmaster provided everything we needed to get up and running. Thank you Poolmaster and Carlina!
Great service! I am not only looking forward to doing business with pool masters in the future but recommending them to my friends and family. Great customer service and Talon is simply put, outstanding! He is personable, knowledgeable, professional and reliable. He made what typically is a dreadful process painless. Thank you Talon and thank you pool masters. I have been working with the company for a few months now and they are simply fantastic! Could not be in better hands. They are extremely responsive and care. With this crazy hot summers its hard to keep the pools properly balanced and Talon and his team have been nothing short simply amazing! THANK YOU AGAIN!
Excellent caring and knowledgeable service. I had an underground leak in my pool intake line. Collin and Adrian carefully removed the patio stones, repaired the leak, and restored the landscaping to its original condition within the same day. Well done!
I went into get some chlorine for closing the pool, and spoke to Talon, who gave me some great suggestions and help. Excellent service, I highly recommend PoolMasters.
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