Airdrie, Canada
73 East Lake Ramp NE
N/A
+1 4039122045
DeliveryIn-store pick-upIn-store shopping
Wheelchair-accessible car park
Very best way to buy a hot tub!! Highly recommended! My 15 year old hot tub crapped out in February (bad timing!) so started looking for a new hot tub. Crazy busy time for hot tubs with Covid so needless to say my initial reaction was expensive and delivery delays. I then saw Phil at Hot Water LeisureScapes and he was fantastic. I purchased an very nice Artesian hot tub for noticeably cheaper than any other dealer and they had it delivered 3 weeks earlier than expected and more than 1 and 1/2 months earlier than any other companies. Delivery guys were awesome and even connected the wiring! Extremely happy with my experience! Do yourself a favour and call them first.
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Nice experience here. Came here with family to get a filter cleaned for the tub we use outside our home. Staff were really nice about our visit, and when we chose to look around a bit more. Been a customer here for a number of years since this place has opened. Great experience every time.
My definition of exceptional customer service is when a business goes above and beyond without being asked. A few weeks ago I was in and acquired about a particular item. For reasons beyond their control, the item was going to be out of stock for a while. I didn't ask to be contacted, but that's just what they did. Today they reached out to say that a few of the item had just arrived. This is great service that Sarah and their team always provide us and why we continue to shop local! We appreciate you guys!
Great Local Family run Business Sarah,Ryan and Staff have been great to deal with. Love my Coast Hot Tub Thanks for all the advise over the past years Wouldn’t go anywhere else to buy my supplies
We just recently bought this tub from Hot Water Pools and Spas and we just love it. It is so relaxing to sit in here and soak the sore muscles away. The selection of colours we can turn the lights on to is more than enough, blue is our favorite by the way. This picture doesn't do the color of the blue justice at all but at night the glow gives a feeling of calm, almost like your at a spa on holidays, but at home. There are plenty of jets and all points of ache and pain can be reached and massaged. One of the favorite seats is the lounger where you can get rid of the tired dull ache of a full days work massaged right out, while at the same time relieving the shoulder and back pain. The ease of lifting the lid is just another bonus. We would recommend this tub and we are as happy with it as the sales staff said we would be. Set up was really easy too, it was just plug in and let it do its thing. Poured in some sweet smelling peach we bought from their large selection of spa supplies and climbed in. The only issue we have is that we don't want to get out.
Recently purchased a new Lumio phantom tub here. Excellent, informative no pressure sales. Great to deal with, lots of accessories and chemical for all your needs. As well as great post service.
Can’t say enough good about these guys. Kristin and Allison helped me out. I bought a fantom tub from them and it’s amazing. I set it up myself and as it was my first tub I had some issues getting it going just to lack of knowledge. I called Allison and she walked me through how to sort the issue out. Something simple I would never have guessed and it worked. She even called me back to check in a hour later to make sure it was all good. Fantastic service. Quality tubs !
I wish there were more stars!!! 100 out of 5 What an incredible experience we have had purchasing our first hot tub. I don’t believe we could have found a better company. The customer service and patience with us has been truly outstanding. From the time we walked into the showroom, we felt it was meant to be. So thank you so much. Every single staff member has been courteous and knowledgeable. Delivery on a Saturday and a trouble shoot on a Sunday after 4pm. That is unheard of these days.
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