Toronto, Canada
1245 Dupont St Unit 1
N/A
+1 4165372957
Wheelchair-accessible car parkWheelchair-accessible entrance
Ok, I understand the gym has to be closed. But how come there is no way I can cancel my membership? Contacted the customer service team asking how I can cancel my membership, only thing they do is sending an automated email saying the only 2 ways of cancelling it is in person or sending a letter to the gym. There is no form I can fill in on the website and when I inquired how I could send a letter, no reply. And they are like 'Don't worry, you won't be charged during pandemic'. I am leaving Toronto soon and I can't wait until the pandemic is over to cancel my membership! If you are thinking of signing up for this gym in the future, avoid it at all costs. It's cheap but so is their customer service.
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Plenty of cardio machines, it have plenty of space throughout the gym, abs area and machines, not many free weights, they have much to improve... But for 10 per month... It a great opportunity to stay or get healthy.
This company is nothing but unprofessional, condoning bullying customers, and judging customers. One thing I get out of this horrible experience with this business is an ice-breaker with colleagues in meetings. They always get a kick out of how horrendous this place is. I also tell my schoolmates, friends, and family about this terrible place. They always have a good chuckle too. My network definitely knows what this business really is. of course I've been sharing some of their greatest pics with my people too. Sometimes I laugh at this a little bit myself too.
They’re charging people for their fees who haven’t been to the gym since the start of the pandemic weather you’ve swiped in or not. They won’t cancel you over the phone or online, you either have to go down there (during a pandemic) or write a snail mail letter (in 2020). This gym wasn’t that great before and it’s certainly not worth the hassle now. Person on the phone was ZERO help. See ya all at GoodLife
Great gym, friendly staff and can’t beat the price. Of course it doesn’t come with all the glitz and glamour that I got from my last boutique gym, but it has many cardio and weights equipments and workout rooms and a decent amount of essential classes. Love the No judgement concept and the fact that I see normal people of all ages (not just the gym-bros and 6 packers). Also love the lunk alarm that chases away the “lunks” :) Have referred few friends and will continue to do so.
I was trying to cancel the subscription, you have two options. Or you have to go in person Or you have to send a letter (expose yourself going to canada Post, and expose the worker receiving the letter) It looks like some companies didn't learn anything about covid after 7 months of pandemic.
All the other locations in Toronto are open except this one. No email updates from the club. No one answer the phone either.
This branch of plane fitness is quite large and spacious. The staff is friendly and is open almost 24/7. It was located in a mall which is undergoing redevelopment. Apart from this the location, ease of getting to the Gym (has a separate entrance), size and the staff are really good. Recommended!
Deli
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Wheelchair-accessible car parkWheelchair-accessible entrance