Thunder Bay, Canada
389 Main St Unit B 2
$$
+18076239500
N/A
Great place but it is closed down. They have sold everything and left town.
like
The store had hardly any merchandise. I'm all about minimalistic expression and all but how does a company expect to stay afloat when it doesn't have any stuff to sell?
The shopping experience at this Pier 1 store did not live up to the experience of the Pier 1 stores I have shopped at in Southern Ontario. I ordered two outdoor chairs, which were promised to me in front of the store manager and my spouse. Employees affirmed the chairs would be delivered on a particular Friday. I called the day prior of the intended delivery, with an employee confirming it would be arriving the following day. I followed up calling the day of the intended delivery, which "Emily" verbalized that there must of been some miscommunication on their part and that they would not be delivered until the next Friday. Instead of the company taking responsibility by offering the manager to call the customer apologizing, or a coupon as a remedy, they rather make the customer feel like they are at fault for the stores poor logistics and communication. This is maybe why Pier 1 stores are closing in North America, poor customer service doesn't survive in 2019!
Good shopping experience
Always friendly and helpful!
Deli
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