Richmond Hill, Canada
8779 Yonge St
N/A
+19057091340
What an awesome crew they have at this HD dealership. I have been coming to Pfaff, actually not very long, but I am impressed with the entire staff, from the moto clothes department, sales department, parts and service. Booking my bikes in for service is a snap when Jeff sets it up in their system - the follow up is impeccable, and expect Tim the shop foreman with his service team to work on your ride diligently, and do it right. When it comes to getting help or recommendations for parts for your bike, Jamie is definitely your go to person at this dealership. He can envision on how your dream bike would look like by providing the little details you've never even thought about. If you are looking to get a Harley Davidson motorcycle, your dream bike I would highly recommend for you to drop in on them for any questions you might have, their team will be there to help you.
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Great service. No bravado.
Phaff Harley Davidson was very accommodating and helpful during the purchase of my 2021 Road Glide Special. The staff members are very knowledgeable and make sure you understand every aspect of the purchase in detail, including upgrades and accessories. Staff is not pushy at all and does not try to upsell you on more expensive models or parts. Overall an excellent experience and I would be happy to recommend their service to anybody in the market for a new Harley Davidson motorcycle!
Purchased my second bike here at Pfaff! Great staff and very helpful! ESPECIALLY Jeff and Jamie! They are a huge help to building my dream bike. They understand my vision and also gave me their opinions on which is the right path to achieve the look and functionality of my dream bike! they are quick to help too, they always make sure that I'm taken care of. Jamie was very helpful on information on parts and always honest. Best thing with Jeff is he makes you feel comfortable right off the bat! I'm saying this because other Harley dealerships I've been to I have felt uncomfortable and felt like no one wanted to help me. Pfaff just has a different vibe and Jeff always make sure ALL his customers are good! I appreciate these guys a lot and thats why I stick with Pfaff Harley ! good people and good vibes!
Really great selection of Harleys and accessories very nice helpful friendly staff
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