Windsor, Canada
4001 Legacy Park Dr
N/A
+1 5192509229
Kerbside pickupDeliveryIn-store pick-upIn-store shopping
Wheelchair-accessible car parkWheelchair-accessible entrance
Petsmart.ca, horrible experience. 1st they canceled my order and never told me or told me why. I kept looking for the email giving me a time for delivery...nothing. Finally I called and was told they canceled my order. Tried it again, everything went through, but they didn't bring the dog food! This was the entire reason for the order. Called the store. Caroline had notified door dash and they were going to send it... well, my poor little fur babies had no food delivered at all. Very sad. Not pleased at all.
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We went last Saturday to go shopping for our new puppy. We are both new puppy parents and were a bit lost. Denise dropped everything to help us pick out the best products for our puppy and really took her time to explain everything we needed to know. Thank you so much Denise, we appreciate all your help and so does our new puppy!!
They had everything. Was able to wash my senior dog no problem
Good place for basic puppy training and grooming. My dog can be a handful and them taking her in for a basic bath etc was amazing and super helpful
Love the product selection and most times I go, the staff are amazing but I had a return for a dog bed yesterday and the supervisor came to see the product. Right away she blamed our dog for ripping the bed and complained it's unsellable now and he'll just do the same thing to the new (completely different) bed that we were buying. If she wasn't so rude and would have just spoke with us, she would know we bought that bed the night before and the product was damaged (the stuffing was coming out of the side). Our dog never even got the chance to lay on it because he would for sure try to eat the stuffing. Not impressed at all by this supervisor. Wish I would have got her name so I could speak with head office as this is a completely unprofessional way to do \customer service.
Deli
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Wheelchair-accessible car parkWheelchair-accessible entrance