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Petrie Ford

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Kingston, Canada

petrieford.com
Ford dealer· Auto body parts supplier· Car repair and maintenance· Car service· Diesel engine dealer· Used car dealer· Car dealer· Car repair and maintenance service· Used auto parts store· Used truck dealer

Petrie Ford Reviews | Rating 4.4 out of 5 stars (5 reviews)

Petrie Ford is located in Kingston, Canada on 1388 Bath Rd. Petrie Ford is rated 4.4 out of 5 in the category ford dealer in Canada.

Address

1388 Bath Rd

Phone

+1 6135462211

Service options

DeliveryIn-store shopping

Accessibility

Wheelchair-accessible toilet

Offerings

Oil changeRepair services

Open hours

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Michael Touw

One more poor experience in a long line of poor experiences at Petrie Ford. (To be fair, I have not purchased any of my last 5 Ford vehicles here, primarily just because they haven't had the one I wanted on the lot.) However, I used to buy parts for my Mustang here and ended up stopping when they started giving me a hard time about a battery warranty. Today's experience marks the last time I will give them the benefit of the doubt. I have a 2021 F150 with the electronic release tailgate. After picking up groceries today and putting them in the back, I got home and couldn't get the tailgate to release to get my groceries out. I stopped at Petrie, acknowledged I didn't have an appointment and asked if someone could just have a quick look at it. I was told no, they couldn't do that because it could be a huge issue that requires lots of time or parts and they would need to create a work order form before anyone could even look at it or come to talk to me. And that they would be happy to book me in later this week or next week to have a look. Didn't matter that I had fresh food and groceries sitting in there. Considering it was working an hour before, I think it was safe to say it wasn't catastrophically broken. I just needed the courtesy of a Ford professional to come out for 5 min to give me the time of day and humour me by looking at the tailgate. I suppose the moral of the story is owning 5 Fords in the last 10 years means nothing and the message that keeps getting sent to me is that Petrie Ford is doing me a favour anytime they sell me something or deal with me. I stopped at another \location\ on the way home where they were only too happy to come out and help me. 2 minutes later, had the tailgate open and I was on my way. Guess I know where I need to go first next time...

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Christian Jaehn-Kreibaum

Great Buying and Service Experience at Petrie Ford. – Through AutoTRADER.ca I found a 2018 Ford Mustang GT Premium at Petrie Ford. I reached out to Petrie via AutoTRADER and shortly after I received a message from Craig Tyrrell to arrange to check out the car. Two days later upon arrival, he offered me to test drive the car for about ½ hour. After the test drive he answered all my questions in detail and NOT once did he try to push the sale. He gave me all paperwork belonging to the Mustang. Needless to say I decided to buy the car. A few days later I picked up the car at Petrie and the Mustang was in mint condition. It is now almost two weeks ago since I got the car and I enjoy every second driving it. In summary – Craig made buying this car a wonderful experience and I hereby also send a big thank you to his fellow staff members at Petrie Ford. Will definitely consider them for future purchases. To top it up: Last week in April I brought my Pony for oil-service and Sheri, the service advisor, gave me a great customer experience. After she found out that I came from Belleville she made it possible that my car was serviced very quickly since it was quite cool outside and I could not wait in the show room because of Covid-19. So, Sales and Service are great at Ford Petrie.

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Jacqui Ford

Be careful when you take your car off the lot once you do and discover issues they won't do anything about it. Bought a car with no damage once I got it home noticed a huge dent in the back no explanation though. The sales team was great until the sales is closed then they don't care. Take all my service to Braden and theres been alot because I was sold a lemon in my opinion. Just a bit of funny business overall, only deal with James Braden from now on.

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Jess Sargent

Recognizing excellence and service with the truck centre! We showed up unannounced when the lot was full to be advised on a service recall. Mike and the crew jumped into action, assessed and addressed the vehicle and was able to perform quick lube/service also. Carl/Wayne both day and night crew are top shelf. I've known this for many years, my only regret is not making the effort to say thank you earlier.

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Bob Machin

Great Place! New Roush Dealership!

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