Orangeville, Canada
52 Townline
N/A
+1 5199412500
Kerbside pickupDeliveryIn-store pick-upIn-store shoppingSame-day delivery
Wheelchair-accessible car parkWheelchair-accessible entrance
2021 Valentine's Day marks my third year using Parson's Florist. As always, the customer service and attention to detailed planning remains five star. Previously, the quality of roses was outstanding - a long stem bunch appear fresh as the day they were received two weeks after date of delivery. That changed this year - the roses wilted and darkened two days after receipt. This is disappointing when considering previous experience. As much as I appreciate the service, I will have to reconsider my next flower purchase based on price point against quality.
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I ordered 50 flowers for a friend on the loss of a family member. I specified flowers I knew were within budget (as I normally buy 50 beautiful arrangements from other places by my hometown) and was shocked to see 1 stem of lillies and a few other cheap flowers thrown in (none of which I requested). I felt very taken advantage of and after reading reviews it seems that many other customers were taken advantage of too. They take your money and produce low quality products that you don’t otherwise see if you are ordering from deliver. I understand the floral business is struggling right now due to covid, especially small businesses, and I am usually a big supporter to help out during difficult times, but taking advantage and delivering low quality products is not the way to add business. I am also extremely disappointed as I reached out to the company prior to writing this review to give them a second chance and to make this right... I’m not surprised I never did heard back. I am moving to the area this summer and will be sure to tell my friends and family this florist does not deserve their business.
Love Parsons,,, always amazing service and exceptional products! You can hear Chris smile when you talk to her!!! ️
Absolutely amazing customer service! Good service friendly staff! Would highly recommend, especially if you're in a pinch. Cheers, Andrew
I purchased 2 arrangements from two different flower shops,1st picture was 20.00 more then 2nd picture, Parsons was 20.00 more for just flowers a vase,delivery.Forest of Flowers I got flowers a vase,chocolates, 2 balloons, a stuffed animal,and delivery.this was your second chance the first time I ordered roses and balloons for my mother's 96 birthday no balloons I wrote a review you called me sent nicer roses and a balloon and asked me to remove the review PARSONS YOU SUCK
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Wheelchair-accessible car parkWheelchair-accessible entrance