Winnipeg, Canada
55 Myrtle St #2
N/A
+1 2047741474
Repair services
E-mailed them with a detailed plan of the work I wanted done. Zero response. Thanks for wasting my time.
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Highly disappointing!!! I booked an appointment with this company to repair my furnace, because their service call fee was the lowest. The tech guy came after the scheduled time. He spent 10-15 min and figured out the problem. He billed for service call fee (89) PLUS 30 min labour fee (60), so the total came to 149 plus tax 166.88. Also he gave me estimate to fix the actual problem, which would be payable after he would fix it. I called their office to discuss about the labour fee that supposed be included in service call fee/diagnosis fee. They said, that's how they charge. But they didn't explain me this extra diagnosis fee earlier when I booked the appointment. Then I called other 5 companies (all are certified) about the diagnosis fee/ service call fee. All said, service call fee includes the diagnosis time. Doesn't matter how long it takes. The highest service call fee among those 5 companies was 139 plus tax. That means, I chose the lowest one and ended up paying the highest of all. If you would call this company and let's say they take 1 hour to diagnose the issue, you would have to pay 89 (dispatch fee) plus 120 (1hr labour) total 209 plus tax 234.08 before actually fixing your issue, whereas the expensive company in the city would charge only 139 plus tax 155.68.
I recently renovated my basement with On Time Electric's parent company OTG renovations. On Time Electric did all of the electrical, plumbing and ventilation work in our home. Overall I was very pleased with the service provided. All of the workers who came and went were friendly, professional and the quality of their work was up to the standard I was expecting. I will call them first the next time I need more work done around the house. Completely satisfied.
Emergency Plumbing. They knew right away the cause of our main floor bathroom leaking and came in and cleared the sewage in the basement. Owen was polite and was very informative about our neighborhood having the roots of the trees go into the sewage and should be cleaned out every 2 years. Thank you for the fast and friendly service!
Dis Honest, Unethical, Very Expensive, give you a quot then use any excuse to charge you double or trippl, their technicians are all trained to do so and at the end play innocent refering you to their manager Mike who is no where to be found Do yourself a favor and stay away from these Theives
We had A/C installed by them after calling multiple companies to get the best deal. After calling Mike at OnTime he did his best to price match his competitors and added additional perks for us. Installion went great without a delay. Without them we would be stuck in humid conditions in our house.
Had duct cleaning service from this company. They did a poor job setting up for the cleaning and as a result blew the dirt all over my entire house. When I reached out to the manager he quickly called his employee about it but the employee did nothing to prevent it as he continued cleaning and the damage was already done. It took 8 hours to clean all the debris from my house afterword. I have since contacted that same manager 5 times about discussing a partial or full refund due the poor service i received and now he won't return my messages. Very poor service and quality of work, and unprofessional management when dealing with customer issues.
I had called to get my fathers AC looked at as it was making a lot of noise. They said they would come out on Friday to look at it. The guy called my father on Friday saying it was “too cold out” (it was 17 outside). Then had said he would come on Monday (today)when the weather is 32. He then called my father saying that he was stuck in oak bluff and would be late and come around 630pm. Then he called again saying he had a “family emergency “ and would try to be there by 630 and if not then would come again on Tuesday. My father can’t be in the heat because of his heart condition. This company is extremely unprofessional. Do not hire them.
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