North York, Canada
1800 Sheppard Ave E
N/A
+1 4164946652
In-store shopping
Wheelchair-accessible car park
The associate that helped me was amazing. She was very helpful and honest when I asked her opinion and scent and product options so that I could mane the best decision.
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Experience here was beyond amazing, all thanks to MONA!! Not too sure how well this location would be doing without her. So much respect for her and her honesty!
I was hesitant to write a review or not, but I decided to do so. Laline at Eaton Centre always looks so pretty and welcoming so I decided to go check out what they have. Soon after going in the store, one of the associates agressively started forcing me to smell random products. I asked her about scrubs so she started to put (not exaggerating) every product at ONCE on me.... all the scrubs, oils, soap. Couldn't even wash my hands before I got the next product, that I didnt even ask for. Then I finally got her to stop, dried my hands and she put on 4 different creams on my hand in a breath. I wanted a shower oil, which she showed me and said it is under 10 with the sales they had at the store. I believed her, didn't double check because why would she lie? Turns out it was 20 not 10... I finally made my decision, which was difficult without getting a second to think, she didn't want to accept the answer that I dont want to purchase other products, took her 2 minutes to finally stop. Then she said she will give me that little scoop for my body scrub, just for me. Turns out she didn't just give it to me, she charged me for it. Even though the products seem great, this aggressive and lie to make a sale attitude ruined the experience. Not going back to the Eaton Centre location for sure.
I went to the Eaton center branch 2 weeks ago to get my dead sea mask scrub. A sales associate told me she was using this gold mask to get rid of pimples so I got one. After using it once I am now having problems with my face. Pimple breakout! I sent an email and a message but I didn't get any replies. I am now paying 400 for my pimple scar treatment. I will not recommend this product.
Love love love this store. Whenever I stepped in this store, I'm welcomed by a nice warm smile from the crew. The products for me pretty lavishing and flattering. I'm pretty obsessed about good smell and all their product line has my desirable fragrance. I bought body cream and It makes my skin very soft and it smells amazing. All of their products are very beneficial for different purposes.
I placed an on-line order and it came a few days later. Love all the products and scents. Not overpowering, very natural scents.
I love one of their scents so much that for the first time I finished a body spray!! Shea and kukui is heavenly. The only reason they didn’t get 5 stars is half because I find the staff a bit pushy. I feel like they will say anything to get a sale. The other half is their price point. A bit on the pricey side for bath products. I like the quality though.
Ordered product online during lockdown. Received order within days on Mothers Day, beautifully packaged Thank-you!
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